USAmart,LLC Return Policies
USAmart,LLC and most vendors on USAmart,LLC offer returns for items within 30 days of receipt of shipment. Most items sold on USAmart,LLC follow our general returns policies, but some products have different policies or requirements associated with them.
While most vendors offer a returns policy equivalent to USAmart,LLC, some vendor returns policies may vary. Shipping and handling charges for returning items shipped by a vendor are borne by the buyer.
Gift Cards are not returnable after purchase (except as required by law).
Handmade at USAmart,LLC:
Returns on custom, handmade products that have had different customization options, including any configurations, inscriptions, or designs (such as engravings, stamps, monograms, embroidery, embossing, etching or carving) are as follows:
You must notify the third-party vendor within 14 days of receipt.
Due to personal configuration, inscription, or design on these products, the third-party vendor is not required to accept returns or exchanges unless the products are damaged or defective upon arrival.
If there is a misspelling or error in the configuration, inscription, or design due to a mistake by the third-party vendor, you are protected per the USAmart,LLC Guarantee.
All product packaging (such as boxes) and if applicable; certificates of authenticity, grading, and appraisal must be returned with the item. Products without all applicable tags are not acceptable for return.
Live Plants or Insects:
Fresh flowers, live indoor plants or insects are not returnable to USAmart,LLC
Grocery and Wine:
Grocery items are not returnable to USAmart but may be refunded.
While most wine is not returnable, contact the seller to learn more about their return policy.
Some vendors policy may differ and if you have questions about their policy we encourage you to review their policy before your purchase. Shipping charges are always non-refundable.
We at USAmart value and take pride in the quality of our products. We frequently review our vendors products as well as randomly survey USAmart customers on their experience. Prior to shipment, vendors inspect all orders. We ask our customers to please inspect purchases upon receipt. We want you to be excited about your purchase and to shop at USAmart often as you support individuals making products right here at home.